Changes have been made to the POP3 messaging server. Do you have a data capable mobile network connection? Email Filters Your email filters can affect whether or not you receive all of your messages on the Bold smartphone. As a result, there are no messages for the BlackBerry Internet Service account to retrieve. If the wireless transceiver is turned off, click Restore Connections. Click the icon that shows Not Valid for the specific email account. The text shows the type of wireless network the BlackBerry smartphone is connected to. They can use the phone and send and receiveemail messages or use the browser with a high-speed data connection simultaneously. If you are unable to register the handheld or connect to the network, or do not have the correct options displayed in the "Roaming" or "Status" fields, contact your service provider. The email filters need to be adjusted to ensure proper delivery of messages. Click Set up Account. The connection to the wireless network is turnedoff. If the above steps do not validate the email integration, it may need to be removed and added again to the BlackBerry Internet Service account. If you are unable to send or receive email messages, re-sending service books may restore the messaging capability. There are large email messages in the Inbox for the integrated email account. To verify that the BlackBerry smartphone is communicating with the BlackBerry Infrastructure, complete the following steps:
What type of email account do you have? Remove the integrated POP3 account. If you are unable to register the handheld or connect to the network, or do not have the correct options displayed in the "Roaming" or "Status" fields, contact your service provider. For example, the messaging server name may now be mail. The letters should be upper case; in some cases, lower-case versions of the same letters indicate more limited options, as indicated in the table below: Check your email after the phone is fully loaded. Click the Options icon, and then click Network or Network Settings. BlackBerry Bold Version: Change and save the settings to allow a data plan connection. Remove the battery cover and battery from the Bold. Try to duplicate the issue Validate that you understand the symptoms you are experiencing. This is a common fix for coverage areas in which you normally have a connection and can send and receive email, but are now having trouble see the charts above to determine coverage areas. They can use the phone and send and receiveemail messages or use the browser with a high-speed data connection simultaneously. Follow these steps to verify that the BlackBerry smartphone user has a data plan: Re-integrate the address using the advanced integration method. Service Books In some cases, resending the service books to your BlackBerry Bold can clear up an issue with receiving your emails. Following is a table of network status indicators for those models: See the following image for an example of how the status indicator may appear on your screen: On the Email Settings screen, choose Folder Redirection. Email Filters Your email filters can affect whether or not you receive all of your messages on the Bold smartphone. If the above steps do not validate the email integration, it may need to be removed and added again to the BlackBerry Internet Service account. Turn the BlackBerry smartphone off. The POP3 email account has become invalid. Verify that the "Status" is active, and then click the trackwheel. Make sure Redirect incoming messages to your handheld is checked.
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